Your satisfaction is our goal. With that in mind, Economy Office Supply will accept returns for any unopened, unused products within 29 days of your order. It is important that all original packaging be included to qualify for a refund (minus shipping costs and/or restocking fees).
There are some items which do not qualify for refunds. They are: Electronics (camcorders, televisions, etc.), assembled or installed furniture, food/beverages, custom/special orders (including large quantity, specially priced quoted orders) and medicines such as aspirin.
Special Order Items
Special order items are not returnable under any circumstances, except for damages sustained during delivery.
Damage Claims or Shortages Important Notice
Any claims for damage and/or shortages MUST be reported in 48 business hours without exception. Be sure to check your deliveries upon receipt. In the event of damaged products, please contact us so we can help make things right, email to firstname.lastname@example.org
You Pay For Return Shipping
We will pay for return shipping only when products delivered are defective, damaged or the wrong product was received from what was ordered.